Privacy Policy

Last updated: March 2026

1. Introduction

Eaton UPS ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.

2. Data We Collect

We may collect the following categories of personal data:

• Contact information: Name, email address, phone number, company name, country/region
• Inquiry data: Product interest, project details, capacity requirements, and messages submitted through our forms
• Technical data: IP address, browser type, device information, and pages visited (collected automatically)
• Cookie data: See Section 6 for details on cookies

3. How We Use Your Data

We use collected data for the following purposes:

• Responding to product inquiries and quote requests
• Providing technical support and certification documents
• Improving our website experience and services
• Sending relevant product updates (only with your consent)
• Complying with legal obligations

4. Legal Basis (GDPR)

For users in the European Economic Area, our legal basis for processing personal data includes:

• Consent: Where you have provided explicit consent (e.g., marketing communications)
• Contractual necessity: Where processing is required to respond to your inquiry or fulfill a contract
• Legitimate interest: Where processing is necessary for our legitimate business interests, balanced against your rights

5. Data Sharing

We do not sell your personal data. We may share data with:

• Authorized distribution partners in your region (to fulfill product inquiries)
• Service providers who assist with website hosting, email delivery, and analytics
• Legal authorities when required by applicable law

6. Cookies

Our website uses essential cookies required for site functionality. We may also use analytics cookies to understand how visitors interact with our site. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described above, or as required by law. Inquiry data is typically retained for 36 months. You may request deletion at any time.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted transmission (TLS), access controls, and regular security assessments.

10. International Transfers

Your data may be transferred to and processed in countries outside your country of residence. When transferring data outside the EEA, we rely on Standard Contractual Clauses approved by the European Commission.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact

For privacy-related questions or to exercise your data rights, contact our Data Protection Officer at [email protected] or write to: Eaton UPS, Industriestrasse 42, 90411 Nuremberg, Germany.