Comprehensive lifecycle support — from installation and commissioning through preventive maintenance and emergency response. Available in 48 countries.
Factory-trained engineers handle site survey, equipment installation, battery commissioning, and load-bank testing. Every installation is documented with a commissioning protocol and as-built drawings per IEC 62040-1.
Scheduled inspection programs aligned to manufacturer recommendations: visual checks, thermal scans, battery impedance testing, firmware updates, and capacitor aging assessment. Available quarterly or semi-annually.
24/7 emergency technical hotline with guaranteed response time under 4 hours for critical accounts. On-site dispatch within 24 hours in covered regions. Spare parts pre-positioned at regional hubs.
End-of-life battery assessment using impedance and conductance testing. Replacement scheduling coordinated to minimize downtime. Spent batteries collected and recycled through certified waste handlers.
Certification renewal tracking, test report archiving, and audit-ready compliance packages. We maintain your complete product certification history and deliver updated documents proactively before expiration.
On-site and online training for facility engineers and maintenance technicians. Covers UPS operation, alarm interpretation, basic troubleshooting, and safe battery handling procedures per NFPA 70E.
Structured service tiers to match your operational requirements and budget.
Annual Preventive Maintenance
Semi-Annual Maintenance + Priority
Full Coverage + Parts Included
Provide your equipment inventory and site details. We will deliver a tailored service proposal within 48 hours.
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